Capital.com Review: Reliable Broker or Not?

A broker with responsive customer support available in several languages, Capital.com is regulated by the FCA in the United Kingdom, CySEC in Cyprus and the NBRB in Belarus. It offers several deposit and withdrawal methods and a wide range of trading instruments. All of this supports our positive view of the broker. Is Capital.com a reliable broker? Read our Capital.com review to find out everything you need to know about it.

Who Is Capital.com?

Capital.com is a securities trading company that has been operating since April 7, 2016. Registered in Cyprus under number HE 354252, the company has its head office in Limassol. Its activities also extend to England and Wales, where the broker is registered under number 10506220. It also has offices in Gibraltar and Belarus. It is led by Jonathan Squires.

Capital Com SV Investments Limited got started after securing $25 million in funding and officially launched its business after obtaining a CySEC CIF license. Since then, it has expanded its network, gained financial partners, covered many countries and won over thousands of users. In figures, Capital.com means 788,000 clients, 53 countries, $88 billion traded, 3,000 markets and 142 currencies.

The broker has been active on the financial markets for more than four years. It aims to provide innovative services and an outstanding Capital.com trading experience, with a strategy built around meeting client needs. The company’s success has been marked by a few key dates:

• April 7, 2017: CySEC CIF authorization;
• July 2017: launch of the Capital.com mobile app;
• October 2017: rollout of the desktop version of the platform;
• November 2017: SmartFeed integrated into the mobile and desktop platforms.

On related topics, our articles “Gain Capital Broker Review” and “Trade.com Review” are a good follow-up read.

ECN Broker or Market Maker?

Capital.com is a market maker. This means the broker does not use liquidity providers, so the brokerage cannot hedge traders’ open positions. All winning trades are paid from its own capital, and all losing trades are used to credit the accounts of winning traders.

This operating model is called “Dealing Desk”. It carries huge risks for the broker. However, experience has shown that firms using this model do well: clients’ losses outweigh their profits, so the capital accumulated is large enough to guarantee payment on winning trades.

Is Capital.com Authorized by the AMF?

Capital.com has three offices, all in Europe, but none in France. It therefore has no need to be regulated by the Autorité des Marchés Financiers, and as a result it is not an AMF broker. It is worth noting, however, that it is not on the regulator’s blacklist, and no negative reviews mention any warning from the French regulator. That is a big plus.

Even though it is not an AMF broker, nothing prevents French residents from using the platform for their trading. Some people in France have made it their broker of choice, hence its growth there. Capital.com is also regulated by the FCA, the UK counterpart of the AMF, which is an even stronger guarantee.

Is There a Capital.com France?

No. There would be if the broker had opened a branch in France, but unfortunately that is not the case. Even so, France is one of the countries from which the broker can accept account applications.

Awards Received by Capital.com

This brokerage is relatively young, but it has received favorable reviews, even from prestigious institutions. This explains the many awards it has won since 2018. Such distinctions reflect a company focused on improving services in its sector, giving more reassurance to the broker’s clients and prospects.

Here is the list of awards Capital.com has won:

• 2018: Best Forex Trading App at the “UK FOREX AWARDS”;
• 2018: Most Innovative Broker in Europe from “The EUROPEAN”;
• 2018: Most Transparent Brokerage Service Provider of the Year in Europe, awarded by “The EUROPEAN”;
• 2018: Best Online Trading Services from “SHARES”;
• 2019: Most Transparent Brokerage Service Provider of the Year in Europe, awarded by “The EUROPEAN”;
• 2019: Most Innovative Broker in Europe, awarded by “The EUROPEAN”;
• 2019: Best Online Trading Platform from “SHARES”.

Capital.com Regulation

An important step in forming a view of a broker is reviewing its valid licenses. The firm holds one in each country where it is established, three in total, giving it the right to operate in those countries. It is regulated by CySEC in Cyprus and the FCA in the United Kingdom. The third regulator is the NBRB, the National Bank of the Republic of Belarus.

Can You Trust This Broker? Capital.com Scams in 2025

• Based on Capital.com client reviews, no major incidents have been recorded, and clients have not been subject to fraud by the brokerage. Although experiences vary, the overall view is that the platform is reliable. In four years of operation, the company appears never to have been involved in litigation, and there have been no reprimands from regulators.
• These details show how serious this broker is. Beyond that, they confirm the real efforts made to secure transactions and give traders peace of mind. Transparency and trust are central to the broker’s relationship with its clients, and so far the group and its employees have delivered on this.
• In addition, all websites that have tried to impersonate the broker have been flagged by the AMF and are on the regulator’s blacklist, so internet users are warned about the fake sites to avoid. As a future investor interested in this broker’s services, you have nothing to fear.

How Are Client Funds Protected?

• To reassure clients about the protection of their funds, Capital.com has a strong argument: it is a multi-regulated broker supervised by powerful bodies with strict rules on how financial firms operate in their jurisdictions. They are the first port of call for clients in the event of disputes or wrongdoing.
• The company uses segregated accounts, a way of holding capital in independent bank accounts. No trader’s money is pooled with anyone else’s. It is as if the client opened an account at a bank chosen by the broker.
• Segregated accounts offer greater transparency and better traceability, as each transaction is tied to its owner. Moreover, the capital is not considered part of Capital.com’s funds. Client funds are protected up to £85,000 by the FSCS and up to €20,000 under EU Directive 2014/49/EU.
• To give a fuller Capital.com review on this point, data protection also matters. The broker may only share client data with regulators, which often require it in their terms. The broker invests in data protection and states that it does not sell any sensitive information it holds.

Account Types

In this section of our full Capital.com review, you will get an overview of the accounts available with the broker, along with the benefits and conditions of each.

CFD Accounts

Contract for difference (CFD) accounts make up most of the accounts clients open. They offer many options in terms of instruments to trade. Capital.com has created three to suit different types of clients.

• Standard Account

This is the first account type the European broker offers. It is designed for those without large capital and suits traders who are just starting out. The minimum deposit is €20, $20 or £20, or PLN 100 in Polish zloty. However, the amount changes for bank transfer deposits: amounts below €250 are not accepted. The account holder can deposit up to $3,000.

The benefits are quite attractive: leverage of up to 30:1, advanced charts and a wide range of markets. Most importantly, negative balance protection is guaranteed from this account level. It is a good entry option that prevents inexperienced traders from ending up with a balance below zero. When they deposit again, they keep all their funds instead of losing part of them.

• Plus Account

The Plus account builds on the standard account. The main differences are the minimum deposit and the extra benefits. To open one, you need at least $3,000. All the standard account’s benefits are kept, plus a platform guide, personalized analysis and a dedicated account manager.

• Premier Account

This is the premium tier of the CFD accounts, suited to experienced traders, with all the tools and support for their trading. The minimum deposit is $10,000, and leverage is still 30:1. The previous benefits are retained, and you also get exclusive webinars and are kept informed of major events.

Professional Account

Capital.com allows professionals to open an account. The restrictions imposed by ESMA since August 1^st, 2018 apply to them. These rules aim to protect amateur and retail traders in CFDs, so professionals are subject to specific limits on protection, leverage and margin. For indices and commodities, leverage is capped at 200:1, rising to 500:1 for major currencies. For other instruments, it does not exceed 20:1.

To be granted a professional account, you must meet two of the three following criteria:

• Have capital of more than $500,000;

• Provide proof of having made sufficiently large trades;

• Have worked as a professional in trading, speculation or derivatives.

Institutional Prime Account

This is a specific service offered only to institutions and businesses. Capital.com promises smart trading to protect its clients’ interests, providing tailored Capital.com trading solutions, top-tier brokerage and personalized analysis. Additional benefits include risk management, a dedicated hedging service and flexibility.

Securities Accounts

Trading securities means owning the underlying asset. Since Capital.com’s standard clients do not own the shares, they cannot have a securities account. However, the broker provides all the options and tools needed to speculate on these instruments, limiting its trading to stock CFDs. The brokerage’s clients can therefore trade short term, with greater assurance that their balance will not go negative by exceeding the allocated margin.

Islamic Account

Some brokers offer Islamic accounts, which modify certain operating principles to comply with Islamic law. Capital.com does not offer one. The key difference from other accounts lies in the fees charged on trades, notably swaps. Unfortunately, swaps are charged, even if they are low. This is one of the broker’s weaknesses identified in this Capital.com review.

Which Capital.com Account Do We Recommend in 2025?

Capital.com review – recommended trading account – how to choose? To decide which account to recommend, it is best to look at the options available. Capital.com has defined account categories ranging from standard to premium, depending on the trader’s capital. The broker therefore suits both small and large investments. It also offers a demo account that may satisfy newcomers.

Going further in this Capital.com review, the broker is not linked to MetaTrader 4. Traders attached to that platform will need to give it up to use this broker, which runs its own web and mobile platforms for Capital.com trading. MT4 accounts are therefore not compatible with its services. The Cyprus-based broker has also developed other service ranges aimed at specific clients.

These are professionals and institutions. Professionals are individuals who have made trading their career, with the skills, abilities and qualifications to justify that status. Institutions are legal entities with an interest in the financial markets. The conditions and options Capital.com offers them are adapted to their level, quite different from standard individual accounts. This is worth highlighting in this Capital.com review.

Live Account

An important part of this Capital.com review is the description and analysis of the live account. On Capital.com, the live account can take several forms. It is activated after opening an account, choosing an investment class and making a first deposit. There are live accounts for individuals, professionals and institutions, each different because the benefits, restrictions and risk-reduction measures vary.

However, the broker provides all the tools and the right environment for each type of investor, all tailor-made. General reviews of Capital.com on forums report that most clients are satisfied. Prices and fees appear reasonable; more detail is given in the sections on commissions.

Demo Account

The demo account is open to everyone. There are no formalities other than completing your registration. You can then start the process to open a demo account. A virtual amount is credited to your account so you can start trading. It offers almost the same benefits as a live account, except that gains and losses are virtual.

The demo account is mainly for people who are new to trading and helps them build their knowledge. It is strongly recommended to have one before trading live, but it is also useful for more experienced traders.

It is a support tool for getting started and defining your trading strategy. It lets you try out the platform and its options so you can form your own first impression of the broker. Better still, you can test your strategies and analysis before committing real money.

Capital.com Deposits and Withdrawals

There are several ways to fund your Capital.com account, an important step before you can trade live and generate income. The broker offers 3 main categories of payment: bank card, e-wallet and bank transfer.

For e-wallets, you can choose between Apple Pay, Neteller, Skrill, Sofort and others. For cards, you can use Visa, Mastercard, American Express, or a credit or debit card.

Note that you cannot fund your account with a third party’s bank card or bank account. Only deposits in the trading account holder’s name are accepted.

You can also withdraw money from your Capital.com account using the same method you used to deposit. Transfers from your account to your card, for example, take 24 hours.

Capital.com Fees

To give a detailed review, it is important to look at fees, one of the areas where brokers compete hardest, each trying to offer better rates than its rivals. So what about Capital.com?

Spreads

Client reviews online consider the broker’s spreads fairly low, and a look at the currencies on the platform’s website tends to confirm this: many currency pairs have spreads below 1 pip. Here is a table with some spread values.

Capital.com – Forex Spreads

Capital.com – Index Spreads

Capital.com – Stock Spreads

Capital.com – Commodity Spreads

Commissions

Capital.com earns its revenue from the spreads on traders’ transactions. No commission is charged on top of these spreads, an effective marketing strategy judging by client reviews.

Swaps

Swaps are charged on every trade opened with leverage. However, rather than charging on the whole position, the broker only takes the borrowed amount into account, a model that benefits the trader.

Account Management Fees

No management fees are charged when you open an account.

Islamic Account Fees

Islamic accounts are not part of the broker’s offering, so Capital.com charges no specific fees for them.

Securities Account Commissions

Securities accounts are not offered by the broker either, so no fees apply to them.

Other Fees

Almost all Capital.com services are free. Apart from spreads and swap rates, only overnight fees are charged. Like swaps, they only take leverage into account, not the whole trade.

Instruments Offered

This Capital.com review places the broker among the brokerages with an incredible range of instruments, so many that you will be spoiled for choice. The range is almost complete, a detail that will appeal to many prospective clients.

Forex

Capital.com is a goldmine of currency pairs, with more than 140. They cover the most widely used fiat currencies as well as exotic ones. You will find common pairs such as EUR/USD, EUR/GBP, GBP/JPY, AUD/JPY, EUR/NZD and AUD/CAD. Traders can also explore lesser-known currencies such as the peso, ruble, baht, zloty, rand, forint and Norwegian krone. Capital.com reviews online paint a rather positive picture of this range.

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Commodities

The list of commodities available on the Capital.com trading platform is also impressive, and few competitors can beat it. More than fifty commodities are available. The basics such as gold, silver and oil are there, along with very lucrative products such as coffee, palladium, sugar and cocoa.

Indices

Indices are no exception, with plenty to choose from. You can trade the S&P on Capital.com, as well as the Dow, FTSE 100, VIX, US30 and UK100. You will certainly find what you are looking for as a trader.

Stocks

The Limassol-based broker has set the bar very high here, with no fewer than 2,400 stocks to trade on the platform. This is real investment potential for traders and one of the advantages most praised by the broker’s community in trading groups and sites. The broker also highlights it on its website.

They are grouped into categories such as “most traded” or “most volatile”, small pointers that make choosing easier and guide traders. Here are some of the stocks you can trade: TSLA, AMZN, SAS, XPEV, RR, NKLA, BA, KOA, VVO, HX. These are shares in large companies based around the world, with revenues running into billions of dollars.

Leverage Offered

Choosing a broker means looking at certain features of its services. To help, this Capital.com review sheds light on the broker’s leverage, which depends on both the account and the instrument traded. All CFD accounts, i.e. Standard, Plus and Premier, have maximum leverage of 30:1.

For professional accounts, leverage is summarized in the following table:

Capital.com Trading Platform

The Capital.com trading platform is an innovative tool in the trading world. Developed in-house for a better trading experience, it includes more than 75 indicators, comprehensive drawing tools and a variety of charts for your analysis.

It is easy for traders to follow their markets and keep an eye on price movements. The platform also lets you create alerts to refine your strategies; every detail counts! Stop loss and take profit options are built in for good portfolio management. Capital.com has won awards for its service and all the innovations it has brought to trading in Europe.

Slippage and Order Execution

Slippage is a very common phenomenon for traders. It occurs when a position is confirmed: it is the difference between the displayed price and the price at which the trade was executed. Because the market fluctuates, prices can change quickly, so there can be positive and negative slippage. It is positive when the execution price is better than the price displayed before entering the trade, and negative otherwise.

The ratio of positive to negative slippage is an indicator of a broker’s transparency. There should be no excessive imbalance in favor of either the broker or the client; the ratio should be fair to both. Unfortunately, it is impossible to assess this point, as the brokerage has not disclosed its slippage data. Nor is there any evidence of wrongdoing in order execution.

Capital.com Analysis Tools

Now for the technical criteria in this Capital.com review. A broker’s analysis tools are at the heart of the trading experience: the better equipped traders are, the better their chances of understanding the market. Capital.com provides its clients with very useful trading aids.

Economic Calendar

It brings together information that influences market behavior: data and announcements related to the economic and financial world. Traders use it to spot the best opportunities and adjust their strategies and analysis. It is a very important tool available to all clients.

Capital.com TV

This is the broker’s online TV channel, which broadcasts technical analysis sessions led by experienced traders affiliated with the broker. It is a channel for learning, advice and discovery. It is essential for traders, especially beginners, to be coached, guided or inspired by an expert. Capital.com TV has proven itself by helping thousands of clients improve their market analysis.

News Feed

This is regularly updated information published by Capital.com to keep traders informed of what is happening on the markets. Available on the website, the news feed plays a similar role to the economic calendar.

Artificial Intelligence

This is a distinctive feature of the brokerage that earns positive reviews. The broker has invested in cutting-edge tools, integrating artificial intelligence to take traders’ experience further. In reality, it does not take positions for you; rather, it acts as a performance indicator.

It gives traders a summary of their trades, showing whether or not they are profitable and, better still, which of their strategies is most effective. The AI’s personalized tips shed some light on their options.

Technical Indicators and Other Analysis Tools

Across its platforms, Capital.com offers no fewer than 75 technical indicators, all designed to make it easier to read the market and spot and confirm trends. There are also drawing tools, essential for technical analysis, so you can draw trendlines, support and resistance levels.

To round out the analysis tools, there are several chart types. Every trader has preferences that make them more comfortable when studying the market, so Capital.com offers a variety of charts, each with its own features and insights.

Trading Calculator

Capital.com does not appear to offer a trading calculator, even though it is a very useful tool for traders. This is a negative point to note in this Capital.com review.

Training

If reviews paint a positive picture of the broker, it is also thanks to the support it gives traders through its training and follow-up programs, which are intuitive, smooth and useful.

The “Trading – Invest Capital.com” App

Beyond giving access to the financial markets, this Capital.com app has an educational purpose. It offers a wealth of information on finance and the stock market, with around thirty courses and fairly comprehensive learning materials. In no time, you can work through several courses, complemented by tips and videos. The app has received a lot of praise for being effective and high-performing.

Webinars

These are available on the broker’s website and hosted by David Jones, the broker’s chief market strategist, who shares many tips aimed at improving clients’ trading strategies and, in turn, their performance. Information such as price trends is also covered in these sessions. It is one of the most appreciated forms of support among the 788,000 clients who trust the broker.

Courses and Guides

The “Learn to trade” tab is a real treasure for Capital.com site users. It is open to everyone, even people who have not opened an account with the broker. It contains a series of courses, guides and a full glossary covering CFDs, commodities, markets, financial instruments, strategies and trading psychology. Quizzes at the end of the courses let you gauge what you have learned.

How to Become a Capital.com Affiliate

Capital.com has created an affiliate program open to its community. It offers some attractive benefits:

• CPA commission of up to $500;
• a personal affiliate manager;
• performance reports;
• a 10% sub-affiliate commission;
• marketing creatives;
• access to various marketing materials.

If you do not have an account yet, you will need to provide a range of information for the affiliate application. First, specify whether you want to join as an individual or as a company. The required information is:

• Username;
• First name;
• Last name;
• Email address;
• Password;
• Phone number;
• Skype ID, if you have one;
• Country;
• Websites where you plan to promote the broker;
• Any additional information.

There are no reviews from individuals or firms working with the program to assess it. If you are interested, be sure to read the terms and conditions.

Customer Support Review

For a complete review of Capital.com, it is essential to assess its customer support. The team handling complaints, appeals and requests for help is available 24/5, and support is offered in 24 languages. This serves a wide range of clients, whatever their background or location, so the language barrier will not affect your requests.

Customer support can be reached by phone, email or live chat, as well as via instant messaging services: WhatsApp, Messenger, Telegram and Viber. This variety of contact options gives you a better chance of having your request handled. To reduce the number of requests, a fairly detailed FAQ also covers common questions.

How to Contact the Broker

Below are the phone numbers Capital.com provides to its clients:

• Phone numbers:
• +44 2 080 897 893 (United Kingdom)
• + 437 207 781 (Austria)
• +357 252 620 (Cyprus)
• +353 766 701 356 (Ireland)
• +31 203 690 380 (Netherlands)
• +34 910 780 717 (Spain)
• +46 36 330 29 72 (Sweden)
• +41 81 50 87 298 (Switzerland)

Capital.com vs Other Brokers

Comparing Capital.com with other brokers highlights its strengths and weaknesses.

Capital.com vs AvaTrade

Capital.com’s strengths compared with AvaTrade:

• More currency pairs;
• Lower minimum deposit;
• Lower fees.

Capital.com’s weaknesses:

• Lower leverage;
• Fewer licenses;
• Not available on MT4 and MT5.

The positives show that Capital.com appears to offer more opportunities and lower costs than AvaTrade.

Capital.com vs eToro

Capital.com’s strengths compared with eToro:

• More currency pairs;
• Lower minimum deposit;
• Better EUR/USD spread;
• Lower fees.

Capital.com’s weaknesses:

• Lower leverage;
• Not available on MT4 and MT5.

Capital.com is the better choice for traders looking to save money, but eToro is ideal for beginners.

Capital.com vs FxPro

Capital.com’s strengths compared with FxPro:

• More currency pairs;
• Lower minimum deposit;
• Lower fees.

Capital.com’s weaknesses:

• Fewer licenses;
• Not available on MT4 and MT5.

On cost, the broker beats the competition. Its absence from MT4 and MT5 may seem like a handicap, but Invesmate is a good alternative.

Capital.com vs XTB

Capital.com’s strengths compared with XTB:

• More currency pairs;
• Lower minimum deposit;
• Better EUR/USD spread;
• Lower fees.

Capital.com’s weaknesses:

• Lower leverage;
• Fewer licenses;
• Not available on MT4 and MT5.

Our view is that the balance of advantages is in Capital.com’s favor.

Here is a table of key points to remember about other brokers in the financial markets.

Broker	Strengths	Client Rating
	Copy trading feature Large community Buy stocks for €0	★★★★☆ 4/5
	Multiple platforms Research tools	★★★☆☆ 3.5/5
	High leverage Islamic account	★★★☆☆ 3.5/5

Negative Reviews of the Broker

Many users have reviewed Capital.com. While satisfied testimonials are the majority, some have had bad experiences; obviously not everyone can be satisfied and no platform is perfect. Complaints sometimes concern deposit fees, with some clients reportedly not receiving their funds after funding their accounts. Others accuse the brokerage of charging hidden fees on trades, and there are also reported issues with the broker’s platforms.

Capital.com’s Position on the French Market

The broker’s position on the French market matters for a thorough Capital.com review.

French traders are not among the platform’s main users, which shows that its community there is fairly small compared with others. Capital.com has not yet fully rolled out its services in France.

Summary: Pros and Cons

What can we conclude from the details of our Capital.com review? Here are the broker’s strengths and weaknesses:

Is Capital.com the Best Forex or Stock Broker?

Although relatively young, Capital.com can hold its own against more established brokers. That is the conclusion of our research for this Capital.com review. The brokerage’s managers have bet on attractive services to get ahead, as shown by the fact that almost all its services are free. Spreads are also fairly competitive, and access to the markets is huge.

Compared with Vantage or eToro, which are excellent stock brokers, Capital.com is better on a few points, notably commissions and available markets. These could work in its favor with new traders. It also offers a wider range of languages, helping it reach more clients.

Overall, the brokerage ranks above many competitors. However, its lack of MT4 integration and Islamic accounts holds it back, as MT4 has millions of users who could otherwise switch to the broker. Although it has 788,000 clients, Capital.com still has experience to gain, and only by improving its services can it hope to pull ahead of other brokers.

Capital.com review: here are answers to some questions you may have to round off this review.

Have you used Capital.com and want to share your experience? Leave us a comment!

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