ETX Capital Review: Reliable Broker or Scam?

ETX Capital Review: this broker is a division of Monecor London Limited, which was founded in 1965. In 2002, the company moved into retail derivatives through a division it called TradIndex. This division later changed its name and became today’s ETX Capital. In this ETX Capital review, we share our verdict on the broker and what its clients think of it.

ETX Capital Review: Who Is ETX Capital?

While the broker ETX Capital has a strong presence in the UK, it has also decided to expand into Russia and Asia. To date, ETX Capital gives traders access to more than 5,000 global markets. It also claims more than 55,000 clients worldwide.

ETX Capital is a market maker broker, and its activities are regulated by the FCA. It currently offers several asset classes, including commodities, forex, stocks and indices. Although its services are only available in English, its technology has won numerous awards. ETX Capital also stands out for the quality of its free educational materials for beginner traders.

To dig deeper, also read our guides “Samtrade FX Review” and “365 Capital Markets Review“.

Awards Won by ETX Capital

ETX Capital’s platforms, tools and training have won awards many times. Over the past two years, the broker has received the following awards:

in 2020:

• the “Best Forex Trading Support – Europe” award from Global Forex Award Retail,
• at the “Shares Awards”, Shares Magazine gave it the “Best Mobile/Tablet Application” award

in 2019:

• the “Best Trading Education” award at the Shares Awards,
• at the Online Personal Wealth Awards, ETX Capital received the “Best Trading Tools” award,
• ETX Capital also received the Best Trading for Professionals award at the Online Personal Wealth Awards,
• the broker also received the Best Trading Platform award at the Professional Trader Awards,

in 2018 :

• at the Online Personal Wealth Awards, ETX Capital won the “Best Education” award,
• the Shares Awards gave it the “Best Online Trading Platform” award,
• ETX Capital also won the “Best Trading Platform” award from the Online Personal Wealth Awards,
• at the UK Forex Awards, the broker received the Best Forex Trading Platform award.

ETX Capital at a Glance: Key Figures and Ratings

Is ETX Capital an AMF-Authorized Broker?

ETX Capital is supervised by the FCA in the United Kingdom. As a result, it is authorized to offer its full services throughout Europe, including France. It is also listed among the brokers authorized by the AMF.

Is There an ETX Capital France?

ETX Capital is based in London. Although it has no offices in France, French traders have full access to its services. However, unlike other brokers such as eToro, ETX Capital does not have a website translated into French.

ETX Capital Regulation

ETX Capital is an authorized and regulated broker. Its parent company, Monecor London Ltd, is a member of the London Stock Exchange. It is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom and is registered under number 124721 on the Financial Services Register.

How Are Client Funds Protected in 2025?

ETX Capital has taken the following measures to protect the funds deposited by its clients:

• the broker deposits all client funds in segregated accounts with regulated banks. As a result, traders have access to their funds at all times,
• if ETX Capital becomes insolvent, it is not allowed to use client funds to repay its creditors,
• if ETX Capital is unable to repay its clients’ funds, the Financial Services Compensation Scheme (FSCS) compensates eligible clients up to £85,000,
• ETX Capital offers negative balance protection for retail traders.

Can You Trust ETX Capital in 2025?

• In addition to its reputation in the UK, ETX Capital, its platform and its services have won numerous awards,
• ETX Capital is authorized to offer its services fully legally. The broker is subject to the applicable regulations, and its services are regulated by the FCA,
• ETX Capital has many years of experience in the industry.

In our opinion, traders can therefore trust ETX Capital.

ETX Capital Deposit and Withdrawal Options

Here is everything you need to know about deposits and withdrawals at ETX Capital.

Deposits

ETX Capital does not charge any fees on deposits.

• Deposit Methods

ETX Capital accepts the following deposit methods:

• Bank transfer,

Traders can deposit funds in currencies such as GBP, USD, EUR, ZAR, SGD, SEK, RON, PLN, NOK, JPY, HRK, HKD, DKK, CZK, CHF, CAD and AUD. Funds are available within 2 hours of receipt if received during business hours.

• Visa and Mastercard debit or credit cards,

Traders can deposit funds in GBP, USD, EUR, ZAR, PLN, NOK, DKK, CZK or CHF. The account is credited immediately,

1. Skrill,
2. Neteller,
3. Union Pay.

How to Make a Deposit

To make a deposit with ETX Capital, the account holder must follow these steps:

1. Log in to their account,
2. Click on their profile,
3. Enter the amount to deposit,
4. Follow ETX Capital’s instructions,

ETX Capital does not accept third-party deposits. Each deposit must be made by the account holder personally, from an account or bank card in their own name.

Withdrawals

For withdrawals under £100, or the equivalent in another currency, ETX Capital charges a standard processing fee of £10.

In addition, each ETX Capital client is entitled to five free withdrawals per month of more than £/$/€100. Beyond that number, traders must pay a £10 fee for each additional withdrawal.

• Withdrawal Methods

To minimize the risk of money laundering, ETX Capital requires funds to be returned to the card or account used for the deposit. In some cases, the broker may ask for additional documents, such as a bank statement, before processing the withdrawal.

• How to Make a Withdrawal

To make a withdrawal with ETX Capital, traders must follow these steps:

1. Log in to their ETX Capital account,
2. Go to their profile,
3. Click on “Show more options to manage funds”,
4. Choose the “Withdraw funds” option,
5. Enter the amount to withdraw,
6. Click “Continue”.

Once the withdrawal request is confirmed, ETX Capital processes it and sends an email to confirm the transaction.

When Funds Become Available

Withdrawal requests sent to ETX Capital on a business day before 2:00 p.m. are processed the same day. The time it takes for funds to arrive depends on the country and the method used:

• For traders in the United Kingdom:
• by bank card: 2 to 5 business days,
• by bank transfer: within 24 hours,
• Skrill, Union Pay or Neteller: within 24 hours.
• For traders in Europe:
• by bank card: 3 to 5 business days,
• by bank transfer: within 3 business days,
• Skrill, Union Pay or Neteller: within 24 hours.
• For traders in the rest of the world:
• by bank card: up to 7 business days,
• by bank transfer: up to 7 business days,
• Skrill, Union Pay or Neteller: within 24 hours.

ETX Capital Fees

Generally speaking, it is essential to know a broker’s fees before opening an account. Here are ETX Capital’s.

ETX Capital Spreads

ETX Capital stands out for its low fees, which can be fixed or variable.

• ETX Capital Forex Spreads

Here are some examples of ETX Capital forex spreads:

• ETX Capital Commodity Spreads

Here are some of ETX Capital’s commodity spreads:

• ETX Capital Stock CFD Spreads

Here are some of ETX Capital’s fees on stock CFDs:

• ETX Capital Index Spreads

Here are some examples of ETX Capital’s spreads on stock indices.

• ETX Capital Commissions

ETX Capital does not charge commissions, whatever the asset traded or the trading platform chosen by the client. These costs are already included in the spreads.

ETX Capital Swaps

ETX Capital charges swaps on positions held overnight (at 10:00 p.m. UK time). It calculates these fees based on the “tomorrow-next” interbank market rate, plus a standard commission of 1.35% per year. Positions held overnight on a Wednesday are charged three days of swaps.

Currency Conversion Fees

If a trader deposits funds in a currency different from their account currency, ETX Capital must convert them. If this process is required, the deposit will take longer to be credited to the trading account.

Inactivity Fees

An account is considered inactive if it records no trading activity for a continuous period of 6 months or more. ETX Capital then charges a monthly inactivity fee if an account has remained inactive and still holds funds. As a broker fully regulated by the FCA, ETX Capital charges this fee to prevent money laundering.

The inactivity fee is £25 or the equivalent in another currency. Note that ETX Capital charges inactive accounts at its discretion, based on a number of factors relating to the account.

ETX Capital deducts these inactivity fees from the inactive account until:

• The trader resumes trading on the same account,
• The account holder closes the account,
• ETX closes the account,
• The account balance reaches zero. The inactive account will not go into a negative balance as a result of the monthly inactivity fees.

ETX refunds the inactivity fees charged over the previous three months if the trader decides to reactivate their account and trade again.

ETX Capital Account Types

At ETX Capital, traders can have more than one account. For example, they can open an account for each available trading platform. In any case, ETX Capital lets you hold up to 5 trading accounts.

To open an additional account, follow these steps:

• Log in to your existing trading platform,
• Go to “Profile”,
• Sign up for additional accounts.

ETX Capital does not offer an Islamic account.

The Different ETX Capital Accounts

Strictly speaking, ETX Capital does not offer different accounts. Instead, the broker offers several service levels:

Standard Account

• The minimum deposit is £250,
• Deposits and withdrawals are free,
• Traders get help from the ETX Capital team when opening the account,
• They have access to customer service,
• They also have access to all ETX Capital’s free training, all its online trading courses and its trading content
• ETX Capital sends market alerts and events straight to their inbox,
• they benefit from FSCS protection up to £85,000,

Premium Account

• the minimum deposit is £1,000,
• traders get all the benefits of the Standard account,
• they also get the services of a dedicated account manager,
• they have access to market data and news,
• traders also have access to third-party technical analysis,
• they get priority access to new products,
• the dedicated manager can place trades on their behalf and keeps them informed about their positions,
• ETX Capital gives them access to lower trading fees,
• traders get priority access to ETX Capital’s operations team if there is a problem with a deposit or withdrawal.

Professional Account

A professional trader at ETX Capital benefits from suitable products and trading conditions. The services available are equivalent to those of a Premium trader. However, professional status gives access to lower margin rates.

To become a professional trader and hold this type of account, you must open an ETX Capital account and meet the conditions below:

• you must have relevant experience in financial services,
• over the last 4 quarters, you must have traded at least ten times, and these trades must be of significant size,
• you must have more than €500K in liquid assets, excluding your main residence.

Diversifiez votre patrimoineInvestissez dans l’artDes tableaux originaux, pièces uniques signées par l’artiste. Un actif tangible, loin des écrans et des cotations.Voir les tableaux →

High Net Worth Shares

• deposits must exceed £10,000,
• for traders who mainly want to trade stocks,
• the benefits are the same as for a Premium account,
• plus fast, efficient global share execution services
• traders have access to DMA, Bloomberg Chat and phone services,
• margin, financing and commission rates are competitive,
• ETX provides a highly personalized service delivered by experts.

Which Account Type Do We Recommend at ETX Capital?

Based on our analysis, ETX Capital offers different account types that can suit both experienced traders and those just starting out. The Standard account is aimed more at beginners, while more experienced traders can turn to the Premium account, which comes with a large number of benefits and services.

ETX Capital Live Account

To trade with ETX Capital, you need to open an account. Opening an account is fairly simple:

• you can do it either online or from the mobile app,
• just click “Create an account”,
• ETX Capital then asks you to fill in a form with your personal details,
• you can choose a demo account or a live account,
• next, ETX Capital asks you to answer a few questions,
• you then need to upload the required documents so ETX Capital can validate your registration and account,
• ETX Capital then lets you start trading as soon as your account has been approved.

To verify your ETX Capital account, you need to provide a few documents:

• Proof of identity,
• Proof of address.

FCA regulations prevent ETX Capital from attracting clients with promotions in specific countries. So in Europe, you will not find any ETX Capital welcome or no-deposit bonus.

ETX Capital Demo Account

With ETX Capital, you can start with a demo account. It is useful for learning to trade with the broker, refining your strategies and getting familiar with the platform and the tools available.

ETX Capital gives you virtual credit of 10,000 units. You can also create a demo account for each of the broker’s platforms.

To open an ETX Capital demo account, simply:

• click the “Platform” tab on the home page,
• choose the “Demo” option,
• follow ETX Capital’s instructions.

Instruments Offered

With ETX Capital, traders have access to more than 5,000 financial assets, including:

• more than 60 major, minor and exotic currency pairs.
• more than 20 global indices in Europe, the UK, the US and Asia
• thousands of stocks listed in more than 20 countries,
• a wide range of commodities, including metals, coffee, sugar and cotton.

Leverage Offered

ETX Capital offers maximum leverage of 1:200 for professional traders.

However, the broker caps leverage at 1:30 for retail traders, in line with ESMA rules.

ETX Capital Platforms

ETX Capital offers its clients the following platforms:

ETX TraderPro

With this platform, traders get the tools and features below:

• powerful, advanced charting tools
• several types of multiple charts,
• technical indicators,
• drawing tools,
• dynamic risk management,
• customized workspaces.

ETX TraderPro App

ETX Capital offers an ETX TraderPro app with the following features:

• app available for Android and iOS,
• to manage your positions, react to market movements and place trades wherever you are,
• price alerts,
• notifications to alert you to price movements in the markets of your choice,
• enhanced charting,
• watchlists so you can trade from anywhere,
• interactive charts for easy market analysis,
• the ability to execute trades directly from the charts,
• more than 80 technical indicators,
• customizable charts.

ETX Connect App

ETX Capital clients can use the ETX Connect app, which stands out in several ways:

• it is available free of charge for Android or iOS,
• it must be linked to the MT4 account,
• you can chat with other traders, copy their trades and follow the portfolios of thousands of community members.

ETX MT4

The broker does not offer an ETX Capital MetaTrader 5 platform. Instead, it provides traders with an ETX MT4 platform with the following features:

• it lets you analyze the financial markets,
• it offers advanced trading operations,
• users can use Expert Advisor trading robots,
• in general, ETX executes trades in 30 milliseconds or less,
• traders can use automated expert advisors,
• micro-lots can be traded,
• the tool lets you open positions in one click,
• the platform allows hedging.

ETX MT4 Remastered

ETX Capital lets traders take their MT4 trading experience to the next level. The platform has the following tools and features:

• a Connect tab for instant access to market news, the economic calendar and financial analysis,
• a mini terminal to place orders or save order templates,
• a trading terminal that lets traders manage their account with powerful tools.

Slippage and Order Execution

Slippage can occur when the time a broker needs to place or execute a trade is not instantaneous. According to ETX Capital, it executes traders’ orders instantly. It states that, on average, 94% of ETX trades placed on the MT4 platform were executed in 30 milliseconds or less.

ETX Capital Training

ETX Capital’s educational resources have won awards several times. They are free for all account holders. ETX Capital offers several kinds of training suited both to beginners and to those who want to deepen their knowledge:

• weekly webinars to help you optimize your trading strategy. ETX covers a wide range of topics. Some webinars are recorded and can be watched at any time,
• ebooks written by experienced traders, offering key insights into the global market,
• platform guides,
• basic trading courses,
• a glossary to learn trading terms and their definitions.

ETX Capital Analysis Tools

ETX Capital provides traders with several analysis tools:

• trading alerts,
• drawing tools,
• an economic calendar,
• technical indicators,
• the ETX Capital research center team regularly publishes the results of its analyses.

How to Become an ETX Capital Affiliate

To promote its services and acquire new traders, ETX Capital has set up an affiliate program. The broker offers its members several payment plans:

• the CPA plan, where the affiliate receives a fixed payment for each referred client who opens a trading account with ETX Capital and deposits funds. The amount the affiliate receives depends on the number of traders referred.
• revenue sharing, through which ETX Capital shares a percentage of the revenue it earns from clients referred by the affiliate. With this option, the affiliate earns lifetime income from referred traders. The affiliate can receive up to 40% of the revenue generated by referred traders.

If you want to become an affiliate and join the ETX Capital program, simply submit the following documents to Monecor:

• if you are an individual: an ID card, a valid passport, proof of address and any other document requested by the company,
• if you are a company: a certificate of incorporation, articles of association, a tax identification number, the list of directors, a copy of the ID card or passport of the chief executive and of the partners, an ID card or passport of the beneficial owner(s) of 25% or more of the company’s share capital, and any other document Monecor deems necessary.

Customer Service Reviews

According to our research, ETX Capital’s customer service is fairly satisfactory. Based on the customer reviews we collected, the broker has received good ratings several times.

Here is a table summarizing some ETX Capital reviews of its customer support.

Source: Trustpilot

Broker Comparison by Customer Service

How to Contact ETX Capital: All Contact Methods

ETX Capital has set up the communication channels below for anyone who wants to contact its customer service, which is available Monday to Friday from 7:30 a.m. to 9:00 p.m. London time,

• for new ETX Capital accounts:
• free phone line: 0800 138 4582,
• international phone line: +44 (0) 20 7392 1486,
• for existing ETX Capital accounts:
• dealing desk: +44 (0) 207 392 1434,
• customer service: +44 (0) 20 7392 1494,

ETX Capital Compared with Other Brokers

We have put together a table comparing ETX Capital with other brokers:

Pros

In summary, we identified the following strengths of ETX Capital:

• ETX Capital offers its services fully legally, as its activities are regulated by the FCA in the United Kingdom,
• ETX Capital holds client funds in segregated accounts with well-known banks,
• The broker has more than 12 years of experience in the industry,
• according to traders’ reviews, its customer service is competent,
• several types of training are available free of charge through ETX Capital Education,
• more than 5,000 financial assets are available on its platform,
• ETX Capital’s spreads are competitive,
• the ETX Capital FAQ is fairly comprehensive, although it is entirely in English.

Cons

We have also summarized a few drawbacks of ETX Capital:

• it does not offer an Islamic account,
• ETX Capital does not have a French-language website.
• the broker’s customer service is not available in French,
• communication channels for contacting customer service are limited,
• the online broker does not allow scalping,
• it does not offer MT5,
• ETX Capital charges a £10 withdrawal fee if the amount withdrawn is under £100,
• ETX Capital also charges inactivity fees,

Is ETX Capital the Best Forex Broker?

Over its 12 years in business, ETX Capital has carved out a place in the market and is now one of the largest UK brokers. In recent years, it has also decided to expand internationally, although it does not offer its services in several countries, including Belgium, the United States, Singapore and Canada.

Although ETX Capital stands out for the quality of its customer service and platform and its competitive fees, it is not among the best forex brokers. Vantage is one of the most popular forex brokers.

Have you used ETX Capital and want to share your experience? Leave us a comment!