ICM.com Review: Is This Broker Trustworthy?

ICM Trustpilot ratingICM is a broker regulated internationally by the FCA, CySEC and the FSA. Based in London, the online broker offers competitive brokerage services, including a variety of market assets and high-performance trading software. On the market since 2009, the platform keeps growing and innovating. Our ICM.com review is fairly positive overall. Can you trust it? Yes!

Who Is ICM.com?

ICM is an investment firm founded by Shoaib Abedi in 2009 in London, England. It is a multinational with offices around the world: a total of 14 branches spread across the British capital, Limassol in Cyprus, Zurich in Switzerland, Saint Vincent and the Grenadines, Mauritius and Stockholm in Sweden.

ICM.com location

Overall, ICM.com offers decent brokerage services. The broker provides its clients with cutting-edge trading software, among the most popular on the market, combined with low trading fees. With more than 10 years in business, the online broker clearly intends to rank among the best trading platforms.

On related topics, our “Fibo Group Review” and “Finq.com Review” articles are a useful complement to this one.

ICM.com Key Facts

ICM.COM BROKER

Year Founded

1997

Regulation

  • CySEC

Average Spreads

  • None

Financial Instruments

  • Index futures CFDs

  • US share CFDs

  • Currency pairs (Forex)

  • Commodity CFDs

Trading Platforms

  • MetaTrader 4

  • MetaTrader 5

  • cTrader

Minimum Deposit

  • $200

Payment Methods

  • Bank transfer

  • Credit/debit card: VISA and
    Mastercard

  • Neteller

  • WebMoney (alternative payment
    method)

  • Skrill

  • Bitcoin – BTC

Customer Support

  • Email

  • Online chat

  • Customer service

  • FAX

Commission in %

  • GBP/USD – 0.008

  • EUR/USD – 0.009

  • Dow Jones – 4

  • Gold – 0.10

Is ICM.com an ECN Broker or a Market Maker?

The London-based online broker falls into the ECN broker category, offering No Dealing Desk access. This means it gives you direct market access, so you get real-time buyer and seller prices with no intermediary in your trades.

ICM.com Leverage

The leverage offered by the broker depends mainly on where your trading account is held. Here is the margin offered by ICM.com under each regulatory license:

  • (FSA) ICM Capital UK: 1:30;
  • (CySEC) ICM Capital EU: 1:30;
  • ICM Capital VC (FSA): 1:200;
  • (FSA) ICM Capital APAC: 1:100;
  • (FSA) ICM Capital MU: 1:200;

Financial Instruments Available at ICM.com

The broker focuses on diversity, offering several ranges of assets to trade. Here are the classes of financial products available at ICM.com:

  • Currency pairs (Forex): 32 assets available;
  • US stocks: shares of the largest listed US companies;
  • Indices: as CFDs on futures;
  • Commodities: mainly precious metals;
  • Energy futures: available as CFDs only.

ICM.com Deposits and Withdrawals

The currencies accepted at ICM.com are the euro (EUR), the US dollar (USD), the British pound (GBP) and the Singapore dollar. The broker sets a minimum of $200 (or equivalent) for all deposits on its platform. The available payment methods are:

  • Credit/debit card: VISA and Mastercard. Your withdrawals cannot exceed the amounts deposited with your card.
  • Skrill;
  • Neteller;
  • Bitcoin – BTC;
  • WebMoney (alternative payment method);

However, the broker lets you notify it by email if you wish to use a payment method other than those offered on its platform.

Deposited funds are available instantly. For withdrawals, however, you have to wait 24 hours after the request to receive your money. In both cases, you pay no commission fees on the online platform.

How to Contact ICM.com

ICM.com provides a few ways to contact its online support team. Unfortunately, it offers none specifically for French-speaking traders, so you will have to use those available for other countries.

United Kingdom

The available contact details are:

  • Phone: +44 207 634 9770
  • Fax: +44 207 516 9137

Dubai

The available contact details are:

  • Phone: +971 4 429 4500
  • Fax: +971 4 457 9207
  • WhatsApp: +44 7575 070707
  • Online service: +44 207 634 9779

Cyprus

Customer Service

  • Phone: +357 2525 1100
  • WhatsApp: +44 7575 070707

ICM.com Regulation

As described in the introduction to this ICM.com review, the broker has several regulated entities around the world. It holds the following regulatory licenses:

  • Financial Conduct Authority – FCA: oversees the activities of ICM Capital UK. License number: 520965.
  • Cyprus Securities and Exchange Commission – CySEC: regulates the brokerage services offered under ICM Capital EU.
  • Labuan Financial Services Authority – FSA: this license covers the activities of ICM Capital VC and ICM Trader Limited.

In this ICM.com review, these licenses attest to the seriousness of the platform’s brokerage offering, which is a plus for the broker.

Is There an ICM.com France?

ICM.com has no offices in France, and the broker’s website is not available in French. This does not exclude French-speaking traders from the platform — quite the opposite. You can open a trading account and trade the markets. Its CySEC and FCA regulation allows it to offer its services to French investors.

Is ICM.com Authorized by the AMF?

In this ICM.com review, we found that the broker does not appear on the blacklist of the Autorité des Marchés Financiers. This is partly because it complies with the investor protection recommendations issued by the AMF. In addition, its CySEC regulation gives it a European passport, allowing it to offer its services in every country in the region.

How Does ICM.com Protect Client Funds?

To keep its clients’ funds safe, the broker:

  • Uses bank accounts separate from its own to hold your money. ICM.com reports regularly to the FCA and CySEC.
  • Compensates its clients up to a maximum of $50,000 if it ceases trading. This is covered by the Financial Services Compensation Scheme.
  • Protects its clients against the risk of a negative balance while trading.

What Awards Has the Broker Received?

In more than 10 years in business, the broker has collected several distinctions recognizing the quality of its services. Here are some of them:

ICM.com awards

What Trading Accounts Does ICM.com Offer?

The broker offers two types of live account and a demo account. Here are their main features:

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The Direct Account (ECN)

As its name suggests, it gives you direct ECN market access and lets you trade all the instruments the broker offers. This account gives you access to:

  • MetaTrader 4, MetaTrader 5 and cTrader as your trading platform.
  • Maximum leverage of 1:200;
  • No commission;
  • Mobile trading platform;
  • Option to switch to an Islamic account;
  • Market execution;
  • $200 minimum deposit;

The Zero Account

This trading account is not very different from the Direct account. It gives you almost the same access, depending on the regulator you choose. Among other things, you get:

  • MetaTrader 4, MetaTrader 5 and cTrader as your trading platform.
  • Maximum leverage of 1:200;
  • Mobile trading platform;
  • Option to switch to an Islamic account;
  • Market execution;
  • Spreads starting from 0 pips;
  • $200 minimum deposit;

The Demo Account

This account is for testing the platform and practicing. It gives access to the MetaTrader 4 platform, with maximum leverage of 1:30 and 4 major currency pairs to trade. It is only valid for 30 days, so you will need to think about switching to a live account.

Which ICM.com Account Do We Recommend?

The Direct ECN account is the best trading account the broker offers because it is commission-free, which will lower your trading costs. Choose it when you open your account.

What Trading Fees Does the Broker Charge in 2025?

Here are the trading fees charged by ICM.com:

  • Spreads: the difference between the Ask price and the Bid price. They are the trading costs and vary depending on the asset traded. Detailed figures are given below.
  • Commissions: the fees ICM.com charges when you buy or sell a position. They vary depending on the financial market and the asset you trade.
  • Swaps: the fees charged for keeping your positions open from one session to the next. They also vary by asset and do not apply to Islamic accounts.

Here are some examples of minimum spreads on the platform:

Currency Pairs

ICM Direct Spreads

ICM Zero Spreads

EUR/USD

1.3

0

GBP/USD

2

0.2

AUD/CAD

3.8

0.4

EUR/CHF

2.1

0.2

EUR/JPY

2.1

0.5

NZD/USD

2

0.2

USD/JPY

1.3

0

ICM.com Trading Platforms

The trading software and mobile apps the broker offers vary depending on your account’s regulator. That does not stop the London-based broker from offering its clients the best trading platforms on the market. The online broker lets you trade via:

MetaTrader 4

Powerful and robust, this software lets you deploy your best Forex investment strategies. It comes with no fewer than 30 technical indicators, including oscillators and trend indicators. It also offers analysis charts adjustable by timeframe, as well as Expert Advisor (EA) tools and robots for automated trading.

Available under all of the broker’s regulators, it runs on mobile (Android, iOS), Windows PC, Mac and as a web platform.

MetaTrader 5

MetaQuotes’ latest-generation trading software lets you speculate on markets other than Forex. Unlike MT4, MetaTrader 5 opens up the stock and bond markets. It includes 8 more indicators, bringing the total to 38, and integrates an economic calendar. The platform still has its Expert Advisor (EA) automated trading plug-ins.

It is only available under FSA regulation. It can be downloaded for mobile (Android, iOS), Windows PC, Mac and used as a web platform.

cTrader

This is an independent platform designed for trading currency pairs and futures-based assets. Among other things, it lets you benefit from the fees and discounts offered by ICM.com. It is only available on Windows for the broker’s FSA-regulated accounts.

Slippage and Order Execution

As an ECN broker, ICM.com cannot guarantee trades without slippage. Slippage is the gap between the moment an order is placed by the trader and the moment it is executed on the market.

The broker does, however, recommend avoiding placing orders during sharp market moves, such as political announcements or the market close.

ICM.com Education

The broker does not offer trading courses as such. Its website does have a few articles explaining key concepts, which are detailed enough to help you learn the basic jargon.

To find them, go to the website and open the “Resources” tab, where you will see the Glossary and explanatory articles on trading.
Note: these articles are not available in French. You can choose whichever of the available languages suits you best.

Trading Calculator and Other Trading Tools at ICM.com

ICM.com has trading calculators on its platform.

  • Pip Calculator: calculates an asset’s pip value, the position size to take and the amounts to invest. It helps you determine exactly what you need to pay.
  • Pivot Calculator: determines the pivot point from an asset’s 5-decimal price quotes.
  • Economic calendar: an overview of the events that trigger sharp market moves.
  • Trailing stop: an algorithm that keeps your positions open for as long as they remain profitable.
  • Micro-lots: the option to trade lots as small as 0.01 units.

Does ICM.com Offer a Welcome Bonus?

The British broker does offer its clients a bonus: at ICM.com you can get a 10% welcome bonus on your first deposit. To do so, you must open an account under FSA regulation; accounts under the CySEC and FCA licenses are not eligible.

How Does the ICM.com Affiliate Program Work?

ICM.com offers two main options for its affiliate program:

ICM Agent

Become a marketing agent certified by the broker. This option is available to individuals and businesses.

The Affiliate Program

This covers all the classic affiliate partnership options. Among other things, ICM lets you join as:

  • Introducing broker (IB);
  • Asset manager;
  • White label solution;
  • Educational partners;
  • Regional partners;
  • Institutional services.

ICM.com vs Other Brokers

For this ICM.com review, we chose a list of Forex and CFD brokers with similarities to it. This highlights the broker’s strengths and weaknesses compared with the competition.

Broker

Strengths

Customer Rating

ICM.com
  • Well-regulated broker

  • ESMA broker

  • Robust and intuitive platform

★★★☆☆ 3/5Discover
Logo Vantage
  • Excellent stock broker

  • Protection of client funds

  • Comprehensive forex training

★★★★★ 5/5Discover
Axi logo blanc 1
  • Tight spreads

  • Free deposits/withdrawals

  • Comprehensive education section

★★★★☆ 4.5/5Discover
Logo eToro
  • Copy trading feature

  • Large community

  • Buy stocks for €0

★★★★☆ 4.5/5

ICM.com Pros and Cons

Here are some of the positives and negatives of ICM.com identified in this review:

Pros

Cons

  • Well-regulated broker

  • ESMA broker

  • Robust and intuitive platform

  • MetaTrader 5 and MetaTrader 4

  • 2 trading calculators

  • Low spreads

  • Website not available in French

  • Maximum leverage not high enough

Conclusion: Is ICM the Best Forex Broker?

In light of everything covered in this ICM.com review, it is clear that the broker is not the best for Forex. Although it offers several quality trading platforms and relatively low trading fees, it offers very few assets compared with the competition. Brokers such as Vantage or eToro, for example, offer more financial instruments for ECN trading, which makes them better options.

Do you have more questions or want to share your experience with the broker? Feel free to leave a comment!

Read also: Trade.com Review

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