Markets.com Review: Reliable Broker or Not?

A recognized broker regulated since 2008, Markets.com operates in Cyprus, Australia and South Africa. Secure, fast, attentive and reliable, it has received many positive reviews from its clients. With low spreads and no commissions, it is a stable platform. But can you really trust this broker? Our Markets.com review looks at the evidence.

Markets.com Review: Key Figures

If this topic interests you, also read “LCG Review” and “ICM.com Review“.

Who Is Markets.com?

A trading platform since 2006, Markets.com was first known as “Arbat Capital Limited”. The broker then obtained official authorization from the Cypriot regulator CySEC in 2008 and was renamed “Safe Cap Investments Limited”, which gave it access to European markets such as France and the United Kingdom. Headquartered in Cyprus, Markets.com is now one of the most popular forex brokers in the industry. It is also recognized by many European jurisdictions and supervisory bodies.

ECN Broker or Market Maker?

To choose the right broker, you first need to determine whether it is an ECN broker or a market maker. Markets.com is considered a market maker, meaning an institution that buys and sells large quantities of assets to provide liquidity and keep markets running.

Is Markets.com an AMF-Authorized Broker?

As a European broker, Markets.com is authorized by the AMF. Its AMF registration is an additional security factor that reassures its clients. In addition to being regulated by CySEC and the FCA, the broker is approved by the AMF to provide investment services in France.

Is There a Markets.com France?

A Cypriot financial company, Markets.com now operates in the brokerage market internationally. Although its head office is in Cyprus, the broker is a major player in investing in France, and Markets.com France lets traders invest throughout the country.

Markets.com Regulation

Before trading with a broker, regulation is an essential factor to check. Markets.com is regulated in several countries around the world:

• CySEC – Cyprus: A Cypriot broker from the start, Markets.com is regulated by CySEC. This compliance gave it access to the European brokerage market.
• AMF – France: A reliable and safe broker, Markets.com is authorized by the AMF in France. This authorization is an additional guarantee of traders’ security.
• FCA – United Kingdom: Markets.com is also regulated by the FCA, one of the major market watchdogs in the United Kingdom and the regulator of the British financial sector.
• ASIC – Australia: As a subsidiary of the Australian firm TradeTech Group Ltd, the broker is regulated by the Australian Securities and Investments Commission (ASIC).

How Does Markets.com Protect Client Funds?

Investing money online is never a simple decision. It is crucial to take every necessary step to secure your investment, so before using a trading platform, you need to consider the level of protection it offers. Markets.com pays very close attention to the security of personal data as well as its clients’ funds, which is one reason why Markets.com reviews are often positive.

To guarantee this security, the broker states that client funds are kept separate from the company’s funds. In the event of insolvency, clients will be compensated: CySEC has set up a deposit insurance fund, the Investor Compensation Fund (ICF), which covers Markets.com clients’ capital up to €20,000.

To maximize the security of invested funds, the broker also uses account segregation. Clients also benefit from negative balance protection, a system that automatically closes a position in the event of a sharp move when the available funds cannot cover the losses.

Can You Trust Markets.com in 2025?

For 10 years now, Markets.com has complied with the requirements of CySEC, the competent Cypriot authority that has enabled this broker to become a major player in the European brokerage market. This guarantees the broker’s reliability. Several supervisory institutions, such as the Banque de France, Germany’s Federal Financial Supervisory Authority and the Financial Conduct Authority in the UK, have also approved the platform. Markets.com is therefore a regulated, secure broker you can fully trust. In addition, reviews of Markets.com and its level of security are very favorable. If you want to get started, the broker’s official website is https://markets.com/ .

Account Types

Markets.com offers three account types depending on traders’ level of experience. First, the Mini account, considered a demo account, lets you learn to trade easily. It is both free and unlimited. Next, the platform offers the Standard account, which has the same tools as the first but operates on the live market. Finally, for experienced traders, Markets.com offers the VIP account, which comes with many specific benefits such as more powerful tools and specialized advisers.

Markets.com Demo Account

Like most brokers on the market, Markets.com offers its clients a demo account to get an overview of the platform’s features. This is an essential step, especially for beginners, as it lets you dive into the markets without risking real money. The demo account is credited with €10,000 in virtual funds, available without time limits. Since it is a demo account, you can take the time to get used to trading and build profitable investment strategies.

Markets.com Live Account

Once you have an overview of how the platform works, you can move on to a live account. Opening a live account requires identity verification. On the MarketsX platform, you can switch from the demo account to the live account, and back, in a single click.

Which Account Type Do We Recommend at Markets.com?

To keep its offering simple, the broker only offers two types of accounts: a demo account and a live account.

Markets.com: What Are the Fees?

Although trading fees on the platform are not highly competitive, they are still fairly reasonable. Here are the various fees for trading on Markets.com.

Spreads

The broker earns money exclusively from spreads. The spread value depends mainly on the type of broker.

Markets.com Forex Spreads

Markets.com Index Spreads

Commodity Spreads

Commissions

Unlike some trading platforms, Markets.com does not charge commissions. Its trading fees are limited to spreads and overnight fees.

Account Management Fees

Markets.com does not charge its clients any account management fees. This also makes the broker stand out, as it has no transaction commissions or hidden fees. However, it does apply certain penalties when an account remains inactive for a period of time.

Other Fees

In addition to having no management fees, Markets.com does not charge withdrawal fees either. Withdrawals from Markets.com are free of charge, a huge advantage that also sets it apart from the competition.

Instruments Offered by Markets.com

Markets.com is known not only for the quality of its services but also for the wide range of instruments it offers. The broker makes nearly 2,000 instruments available to traders, covering almost all of the most traded instruments on the market. This wide range includes:

• Forex, with many currency pairs;
• CFDs;
• ETFs;
• Shares of listed companies;
• Commodities, including gold, silver and oil;
• Stock indices;
• Precious metals.

Leverage Offered

Leverage can pose a significant risk with forex and CFD derivatives. To protect European traders, leverage is capped at 1:300. As a broker operating in the European market, Markets.com is also subject to this rule.

Leverage depends on the instrument’s real-time value. Traders can therefore benefit from leverage of up to 1:100 to trade CFDs. For forex trades on Markets.com with tight spreads, leverage of 1:200 is available.

Markets.com Trading Platforms

Markets.com stands out from other brokers by offering its own web trading platform. It also gives traders the best of fintech through the MetaTrader software suite. You can also use a mobile platform and automate your trades with Markets.com MT4 and MT5. These are smart, customizable platforms that let you trade efficiently on global financial markets.

WebTrader or MarketsX

This is a well-equipped, specialized web platform translated into 8 different languages. It is user-friendly, easy to use and well designed, with all the tools and indicators you need for your technical analysis. Thanks to the built-in search bar, you can easily find an asset by typing its name. However, like most web platforms, MarketsX is not customizable: the windows and settings in your Markets.com account cannot be changed.

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MetaTrader 4

In addition to its WebTrader, the broker also offers Markets.com MetaTrader. For automated trading and programming features, you can open your account with Markets.com MetaTrader 4, one of the most popular and widely used trading platforms on the market. You can benefit from instant execution of your trades with low spreads.

MetaTrader 5

While MT4 is designed specifically for forex trading, MetaTrader 5 (MT5) is a multi-asset trading platform, designed for trading a wide range of forex, stocks and CFDs. MT5 is therefore an optimized version of Markets.com MT4, with more technical indicators and a more complete view of the market.

Markets.com Slippage and Order Execution

Slippage is an important factor in financial markets. It is the price difference that can occur between the moment an order is placed and the moment it is actually executed. Slippage can be positive or negative, and can therefore work for or against the trader.

Markets.com also stands out for its fast order execution, one of the platform’s strengths. Nearly 86% of orders in 2025 were executed with zero or positive slippage. That is why Markets.com reviews on order execution speed are often favorable.

Markets.com Training

Markets.com places great importance on training. Its learning formats are varied, of good quality and in sufficient quantity. Several video tutorials are available on the platform to help you understand how the tools work and how to use them.

However, Markets.com does not offer a complete training course for beginners in online trading, forex and CFDs. Free ebooks are nevertheless available for download on forex investing, and seminars are organized so that investors can share their views on a particular topic.

To help beginners on the platform, expert traders share their experience during live trading sessions. They explain their decision-making strategy and show newcomers the ropes. Through your Markets.com account, you can therefore access suitable training to learn the basics of trading.

Markets.com Analysis Tools

To protect investors and help them optimize their gains, Markets.com offers various analysis tools that make it much easier to monitor and analyze the market. They include:

• XRay: Markets.com’s flagship tool. It provides real-time market analysis with the broker’s experts.
• Events and Trades: an economic calendar that helps traders make the right decisions based on the most relevant economic indicators. This tool also provides forecasts for upcoming financial events.
• Trading Central: a set of decision-support tools.
• Indicators and drawing tools.
• Chart analysis tools.

How to Become a Markets.com Affiliate in 2025

Like most brokers, Markets.com also offers an affiliate program. By agreeing to promote the platform, affiliates receive a €160 CPA once the referred trader has made their first deposit (minimum €/$100). The program therefore rewards affiliates who introduce the platform to a wider group of traders, adding to Markets.com’s strengths and professionalism alongside the diversity of its instruments and currencies.

Customer Service Review

Customer service is one of the broker’s major strengths. Support is fast, responsive and attentive. The quality of service is exceptional, with 24/7 availability. You can get help via live chat, email and phone, with multilingual advisers available. If you cannot reach an adviser immediately, a callback option is also available.

Customer service quality is therefore one of the broker’s key priorities. You also have access to an FAQ on the website’s support page, where you can find the questions clients ask most often. Overall, the review of Markets.com and its customer service is rather favorable.

How to Contact Markets.com

• By email, via the “Contact us” section of the website.
• By live chat.
• By phone on +35 72 22 22 21 21.

If you have a specific request, you can use the form on the contact page. You will receive a reply directly at the email address you entered in the form.

Markets.com Compared with Other Brokers

To get an idea of what Markets.com is really worth, we have compared it with other brokers on the financial markets. This comparison brings together reviews of Markets.com and its main competitors.

Markets.com vs Plus500

Choosing between Markets.com and Plus500 is not easy, as the two platforms offer roughly the same benefits, give or take a few details. It all depends on your trading needs. If you are looking for low spreads on EUR/USD, Plus500 would be the better choice. On the other hand, if you want to use trading platforms such as MT4 and MT5, Markets.com would be the better option. Markets.com reviews do, however, show an advantage in the number of currency pairs.

Markets.com vs IG

Comparing brokers is not always easy, as pricing varies and brokers do not always publish their average spreads. Based on our comparison, IG is the more advantageous broker for traders, offering a better experience in terms of trading tools and research capabilities. However, Markets.com offers the two most widely used platforms, MT4 and MT5, while IG only offers MT4. Markets.com reviews confirm the availability of these trading platforms with this broker.

Markets.com vs eToro

While reviews of Markets.com highlight the quality of its service and the variety of its trading tools, eToro is not far behind. eToro is also one of the best-known forex brokers on the financial markets. However, eToro does not offer its clients trading platforms such as MetaTrader 4 or MetaTrader 5. And with an average spread of 3.00 on EUR/USD, eToro does not let its clients benefit from low spreads on their trades. Markets.com also remains ahead in terms of trading instruments, offering nearly 2,000 financial instruments compared with 1,096 at eToro.

Markets.com vs XM

Both based in Cyprus, Markets.com and XM are well-known brokers. To choose the right one, a comparison between the two can help. In terms of regulation, the two brokers hold roughly the same authorizations. However, XM stands out with a minimum initial deposit of only $5, while Markets.com requires a first deposit of at least $100. Still, if you want to make the most of a wide range of financial instruments, Markets.com remains the best option. Our Markets.com vs XM comparison therefore found that, in terms of trading tool performance, Markets.com comes out on top.

Negative Reviews of the Broker

Even though the platform tries to stand out from other brokers, some negative Markets.com reviews somewhat tarnish its reputation. Although the trading platform is decent, some clients on Markets.com forums say the educational content remains very limited, and some users feel it is impossible for beginners to learn trading with this broker. Markets.com’s advisers are also not always appreciated by traders. Some clients say they had a very bad first experience on the platform and give Markets.com unfavorable reviews.

Summary: Markets.com Pros and Cons

Having looked at the main features of Markets.com, we can sum up its pros and cons.

Pros and Positive Opinions of Markets.com

• Markets.com is a fully regulated broker, offering maximum security for clients’ funds and personal data.
• The platform offers a wide range of assets and financial instruments.
• No commissions are charged: Markets.com earns money exclusively from spreads.
• Markets.com reviews report very fast order execution, with slippage that is often positive or even zero.
• No fees apply to Markets.com withdrawals or deposits.
• Markets.com bonuses are very attractive for small accounts.

Cons and Weaknesses of Markets.com

• The platform is not very intuitive and is difficult to get to grips with.
• The minimum initial deposit is fairly high.
• Limited availability and responsiveness, as customer service is not available at weekends.
• The training offer remains very limited, and beginners do not really get the chance to master trading, which weighs heavily on reviews of Markets.com.
• Markets.com applies certain penalties to inactive accounts.

Markets.com: Is It the Best Forex Broker?

Although Markets.com is one of the most regulated and secure brokers on the financial markets, that is not enough to call it the best forex broker. It has a number of significant drawbacks that can affect the quality of your trading. So before signing up with this platform, take the time to look at other brokers such as FXPRIMUS, XM or Vantage. That said, with the many positive reviews of Markets.com, its reputation is well established. Markets.com Forex is indeed a reliable, reputable platform.

To improve its customer service as much as possible, Markets.com has set up an FAQ that brings together the questions traders ask most often.

Have you used Markets.com and want to share your experience? Leave us a comment!